Get valuable feedback from customers and employees using a survey service.

Create professional surveys for your customers directly from your domain and get the feedback you need to improve your business. This type of service is free with 123-reg Business or Professional hosting packages.

Getting feedback from your customers can help you make better decisions for your business. No matter what business you're in, it's important to find out what your customers think. Online survey software can come in handy when you're trying to get the answers you need to run your business smarter.


Find new ways to improve your business

If you've ever wondered what your customers think about your company and the products or services that you are selling, there's no better way to get this information than by using an online survey. In such a competitive marketplace where social media has given customers a voice, it's more important than ever to know what they're saying about you.

Survey software allows you to create questionnaires, which you can use to get a better understanding of what your customers like and dislike about your business, and what you can do to improve. They also show that you care enough to ask for their opinion, which ultimately helps build loyalty and boost sales.


Why use a survey service?

Because it can give you an insight into what people like or don't like about your business and your products or services. For example, surveys can help you to see what your prospects think about your prices: are they too high or just right? If you're considering launching a new product, you can also use a questionnaire to determine just how much your customers would be willing to pay for it.

You can also use it to see your customers' level of satisfaction for the support you provide before, during and after a purchase. You might even use this service to contact former customers and figure out why they stopped doing business with you. Even if you won't be able to get them back, you'll at least know what you need to improve to prevent this from happening with your current base.


You can use online surveys to get answers on:

  • Why you lost customers and what you can do to win them back
  • What would make a great product and what features it needs to include for people to buy it
  • How to improve your current products or services
  • What you're doing right, what you're doing wrong and how you can create a better shopping experience for your customers
  • Who your prospects are. Find out a bit more about potential target markets, such as gender, age, income, hobbies and more.

Get the answers you need with these online apps

When you get your Business or Professional hosting package from 123-reg, you'll be able to use one of the below survey apps so you can start soliciting and analysing feedback from customers and run a successful business that customers love.

Web Survey

Web Survey is a useful app that allows you to create custom questionnaires that you can then use to ask your customers or even company staff for feedback and suggestions.

  • Perfect for any business, no matter the size.
  • Easy to use, with pre-built templates and question libraries to choose from.
  • Provides the option to create surveys optimised for mobile devices.

Lime Survey

Some of the main features include: template editor that enables you to create your own page layout, open and closed group of participant surveys and integration of pictures and even movies into your questionnaire.

  • Unlimited number of surveys, questions and participants.
  • Easy to use as it requires no technical skills.
  • Supports more than 50 languages.

Make your business better

Ready to get the answers you need from your customers? When you get your Business or Professional hosting package from 123-reg, you can install one of these online survey apps in only a few seconds. This will allow you to stay on top of what you customers and employees are thinking about you and then gather that feedback to improve your business.

Start now - choose the 123-reg hosting package that best meets your needs and start growing a successful business!

Choose your perfect hosting package

Business

The flexibility, power, and support your growing website needs.

Only
£2.99£3.59 per month
For the first year,


Then £4.99£5.99 per month
  • Included domains Includes a free .co.uk domain name of your choice for a year. 2
  • Websites Host a number of separate websites on the same account, each with their own domain name and mailboxes. 5
  • Web space 100GB
  • MySQL Store customer information, page content, products, and more within your included MySQL databases. 5
  • Database size 1GB
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      • Scheduled Tasks Schedule programs to run automatically on your server - hourly, daily, weekly, or monthly.
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        5
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        Forwarders Create email addresses that automatically send on emails to another email address, whether at your ISP or a webmail account elsewhere.
        Unlimited
      • Catch-All
        Emails Forward all emails sent to your domain to another email address.
        Unlimited
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      Statistics
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        Referrer / Agent Logs Get error messages, referrers, and browser agents in convenient zip files, and arrange the data as you need it
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      • Webalizer Graphical
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      • SmarterStats
      • Open Web Analytics Analyse and track how people use your sites in this comprehensive analytics package
      • Piwik Analytics Read detailed reports on your website visitors with this real-time analytics program.
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      • 100 Professional
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      • 50 Flash Banners Perfect for beginners, these free templates are available for you to download and create your first website.
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      • 100 Banner Templates Get your advertising kick-started with our free and easy-to-use banner templates.
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      • 75,000 Web Art
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See more Premium Web hosting packages.

Premium

Server level performance, without the admin. Includes 99.99% uptime SLA.

Only
£14.99£17.99 per month
For the first year,


Then £19.99£23.99 per month
  • Included domains 1
  • Websites Unlimited
  • Web space 100GB
  • MySQL Unlimited
  • Database size 1GB
  • Included SSL
  • 2GB Dedicated RAM
  • More features
    • Access features
      • Bandwidth Unlimited
      • FTP Accounts Unlimited
      • Website Backup &
        Restore
      • Scheduled Tasks
      • IP Address Blocking
      • Website Directory
        Indexing
      • Website blacklist
        monitoring
        FREE
    • Domain Names
      • Subdomains 100
      • Domain Pointers
      • External
        Domains
        Unlimited
    • Email
      • Mailboxes Unlimited
      • Mailbox size 1GB
      • Webmail Access
      • Autoresponders 500
      • Mailing Lists
      • Email
        Forwarders
        Unlimited
      • Catch-All
        Emails
        Unlimited
      • Junk Mail
        Filters
        Unlimited
      • Email Summary
      • Email Filter Logs
      • Anti-Spam Protection
      • Anti-Virus Protection
    • Website
      Statistics
      • Error & Access /
        Referrer / Agent Logs
      • Google Sitemaps
        Generator
      • Webalizer Graphical
        Statistics
      • Advanced Graphical
        and Text Counter
      • Bandwidth Statistics
      • Tracewatch
      • SmarterStats
      • Open Web Analytics
      • Piwik Analytics
    • Programming
      • PHP PHP5
      • Perl
      • ASP
      • ASP .NET
      • Custom Error Pages
      • Password-Protected
        Folders
      • Python
      • Ruby
      • ImageMagick
      • GhostScript
      • Zend Optimiser
      • GD
      • RealAudio
    • Linux Apps
    • Free Web Tools
      • Huge Graphics
        Archive
      • 50 Premium Website
        Templates
      • 400 Basic Website
        Templates
      • 100 Professional
        Website Templates
      • 15 Flash Website
        Templates
      • 50 Flash Banners
      • 100+ Company Logos
      • 100 Banner Templates
      • 22,500 Photos
      • 75,000 Web Art
        Images
    • JavaScript
      Generator
      • Break Frames
      • Bookmark Us
      • Set Home Page Link
      • Logo Branding
      • Frameless Pop-up
      • Browser Entry
      • Language
      • Avenue Search
      • Pop-up Page
    • Support
      • UK Phone Support
      • Chat/Ticket/Email
        Support