Online survey software

Get the feedback you need to improve your business with no technical skills required

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Get valuable feedback from customers and employees using a survey service.

Create professional surveys for your customers directly from your domain and get the feedback you need to improve your business. This type of service is free with 123 Reg Business or Professional hosting packages.

Getting feedback from your customers can help you make better decisions for your business. No matter what business you’re in, it’s important to find out what your customers think. Online survey software can come in handy when you’re trying to get the answers you need to run your business smarter.

Find new ways to improve your business

If you’ve ever wondered what your customers think about your company and the products or services that you are selling, there’s no better way to get this information than by using an online survey. In such a competitive marketplace where social media has given customers a voice, it’s more important than ever to know what they’re saying about you.

Survey software allows you to create questionnaires, which you can use to get a better understanding of what your customers like and dislike about your business, and what you can do to improve. They also show that you care enough to ask for their opinion, which ultimately helps build loyalty and boost sales.

Why use a survey service?

Because it can give you an insight into what people like or don’t like about your business and your products or services. For example, surveys can help you to see what your prospects think about your prices: are they too high or just right? If you’re considering launching a new product, you can also use a questionnaire to determine just how much your customers would be willing to pay for it.

You can also use it to see your customers’ level of satisfaction for the support you provide before, during and after a purchase. You might even use this service to contact former customers and figure out why they stopped doing business with you. Even if you won’t be able to get them back, you’ll at least know what you need to improve to prevent this from happening with your current base.

You can use online surveys to get answers on:

  • tickWhy you lost customers and what you can do to win them back
  • tickWhat would make a great product and what features it needs to include for people to buy it
  • tickHow to improve your current products or services
  • tickWhat you’re doing right, what you’re doing wrong and how you can create a better shopping experience for your customers
  • tickWho your prospects are. Find out a bit more about potential target markets, such as gender, age, income, hobbies and more.

Get the answers you need with these online apps

When you get your Business or Professional hosting package from 123 Reg, you’ll be able to use one of the below survey apps so you can start soliciting and analysing feedback from customers and run a successful business that customers love.

Web Survey

Web Survey is a useful app that allows you to create custom questionnaires that you can then use to ask your customers or even company staff for feedback and suggestions.

  • tickPerfect for any business, no matter the size.
  • tickEasy to use, with pre-built templates and question libraries to choose from.
  • tickProvides the option to create surveys optimised for mobile devices.

Lime Survey

Some of the main features include: template editor that enables you to create your own page layout, open and closed group of participant surveys and integration of pictures and even movies into your questionnaire.

  • tickUnlimited number of surveys, questions and participants.
  • tickEasy to use as it requires no technical skills.
  • tickSupports more than 50 languages.

The start of your online journey

  • Business

    The flexibility, power, and support your business needs to host a brochure based website.

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    1st year equivalent of only
    £4.00per month
    • 2
    • 5
    • 100GB Web space
    • 5
    • 1GB Database size
    Prices exclude 20% VAT. £47.94 per year in advance; minimum contract duration 1 year, then £95.88.
  • Premium

    Server level performance, without the admin. Includes 99.99% uptime SLA.

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    1st year equivalent of only
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    • Unlimited
    • 100GB Web space
    • Unlimited
    • 1GB Database size
    • 1
    • 2GB
    Prices exclude 20% VAT. £179.91 per year in advance; minimum contract duration 1 year, then £239.88. Free SSL renews after 1 year at £39.99.
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